Mabuhay! Your feedback is important to us! Please complete this survey as we will use your responses in continually improving our services. It will only take about 1 minute of your time. Thank you!
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
The CSC maintains and protects the privacy of personal data that you share with us. We commit to implement appropriate security measures to maintain the confidentiality, integrity, and availability of your personal data in accordance with RA 10173 or the Data Privacy Act of 2012
For the next questions, this rating scale shall be used:
Responsiveness (Maagap na Pagtugon)
How satisfied were you on the response time to your transaction?
(Gaano ka nasiyahan sa bilis ng pagtugon sa iyong transaksyon?)
Quality of Service (Kalidad ng Serbisyo)
How satisfied were you with the steps and requirements to complete your transaction?
(Gaano ka nasiyahan sa mga hakbang at mga hininging dokumento para matapos ang iyong transaksyon?)
Access & Facilities (Pasilidad ng Ahensya)
How satisfied were you with the ease in accessing the facilities used to avail the service?
(Gaano ka nasiyahan sa pasilidad ng ahensya na ginamit sa pagbibigay ng serbisyo?)
Communication (Komunikasyon)
How satisfied were you with the instruction/information provided by the CSC on the service availed?
(Gaano ka nasiyahan sa impormasyon na ibinigay ng CSC patungkol sa iyong transaksyon?)
Cost of Service (Gastos para sa Transaksyon)
How satisfied were you with the fees and payment options to your transaction?
(Gaano ka nasiyahan sa kaukulang bayad at paraan ng pagbabayad para sa iyong transaksyon?)
Integrity of Service Provider (Integridad ng Kawani)
How satisfied were you with the courtesy and fairness of the service provider?
(Gaano ka nasiyahan sa pagiging magalang at matapat ng kawani na nag-proseso ng iyong transaksyon?)
Competence of Service Provider (Kakayahan ng Kawani)
How satisfied were you with the competence of your service provider?
(Gaano ka nasiyahan sa kakayahan, ng kawani na nag-proseso ng iyong transaksyon?)
Outcome of Service (Resulta ng Serbisyo)
How satisfied were you with the result of your transaction?
(Gaano ka nasiyahan sa kinalabasan ng iyong transaksyon?)
Overall Satisfaction (Kabuuan)
How satisfied were you with the service of the CSC office?
(Gaano ka nasiyahan sa naging serbisyo ng opisina ng CSC?)
(Papaano mo idi-describe ang serbisyong iyong natanggap mula sa opisinang ito ng CSC?)
